AVAILABLE NATIONWIDE 24/7/365

Workplace Injury Tele-Triage

Every workplace injury matters from the first call. That’s why Occupational Care Services’ workplace injury tele-triage connects your injured workers directly with an experienced occupational health provider in real time. Whether your job site is in Michigan or across the country, you get an occupational health determination at first contact. This allows you access to the OCS program that’s proven to reduce recordables wherever you need us.

Tele-triage is one way into OCS care, not the only one. Your team can also come directly to an OCS clinic for evaluation and treatment, whether that’s a first visit or a tele-triage follow-up.

OSHA RECORDABLE REDUCTION

REAL-TIME VIRTUAL CARE

NATIONWIDE COVERAGE

30+Years of Experience

109k+Workers Tested

24/7 Mobile Response

Contact Us Today

SAFE • ACCURATE • PROFESSIONAL

The Injuries This Program Is Built For

Soft tissue injuries, including sprains, strains, and minor contusions, are the category most likely to become unnecessary OSHA recordables when your company sends workers to a general clinic with no context.

OCS’s tele-triage program intercepts that outcome by connecting your company to an OCS provider through virtual care before any in-person treatment decision is made.

For injuries that need more than basic first aid but don’t require emergency care, workplace injury tele-triage gives your company:

Real-time virtual care assessment by an OCS provider trained in occupational health, available for any job site in Michigan or nationwide.
Remote injury evaluation so your company gets a health determination without sending workers off-site.
Care guidance delivered through virtual care to your team on-site.
Imaging can be ordered and performed same day nationwide through our network programs.
Documentation from the tele-triage interaction to protect your OSHA recordkeeping from the first contact forward.
Coordination with OCS injury care services when in-person follow-up is confirmed as necessary.

Occupational Care Services workplace injury tele-triage

Why Employers Choose OCS for Workplace Injury Tele-Triage

OCS works to prevent unnecessary recordables before they happen, not just treat workplace injuries after the fact. That comes from 30 years of managing workplace injuries inside an occupational health framework that accounts for how workers’ compensation, OSHA, and employer liability intersect.

Here is what that means for your company:

OCS providers staffing the tele-triage program are trained in occupational health, not general clinical care.
Every tele-triage interaction is documented to support your claims process and protect your OSHA record.
Your company gains access to the same providers who conduct DOT physicals, silica physicals, and respirator fit.
Testing for employers across construction, manufacturing, transportation, and energy sectors.
As a 100% woman-owned small business, OCS qualifies for federal contracts and corporate supplier diversity programs.

Industries That Benefit From Workplace Injury Tele-Triage

Workplace injury tele-triage works differently depending on how your workforce is exposed to risk day to day. Here’s how it applies across the industries OCS serves most:

Construction

Job sites where OSHA recordables from soft tissue injuries directly affect your bid eligibility and where remote tele-triage gives your team an immediate occupational health resource without stopping work.

Manufacturing

Facilities with repetitive motion and material handling exposure, where tele-triage puts an occupational health determination at first contact and protects your EMR.

Transportation and Logistics

Companies managing CDL drivers and warehouse crews where virtual care tele-triage reduces unnecessary clinic visits and keeps your operation moving.

Energy and Utilities

Remote and field-based job sites where access to a general medical provider is limited and tele-triage delivers an occupational health evaluation through virtual care.

Healthcare

Employers with workers exposed to physical strain and patient handling, where tele-triage supports your return-to-work timelines by getting the right determination at first contact.

Whatever your industry, the goal is the same: an occupational health provider at the first point of contact, not after the recordable is already on the books.

Set Up Tele-Triage for Your Job Sites

OCS’s workplace injury tele-triage program is available for Michigan employers and nationwide job sites, and it works alongside in-person visits at OCS clinics whenever your team prefers to be seen directly.Contact OCS to discuss your workforce size, job site locations, and how the program fits your existing injury care and workers’ compensation process. Call (888) 592-1770 or fill out the contact form to get started.

Contact OCS

Frequently Asked Questions

What does workplace injury tele-triage cover?

Workplace injury tele-triage gives your company a real-time remote assessment of workplace injuries that fall between basic first aid and emergency care. An OCS provider evaluates the situation through virtual care, determines the appropriate level of care, and delivers documented care guidance that protects your OSHA recordkeeping from the first contact forward.

How does tele-triage reduce recordable injuries for employers?

Tele-triage reduces recordable injuries by placing an OCS occupational health provider at your point of first contact for an injury through virtual care, rather than routing workers to a general clinic. When OCS determines through tele-triage that an injury can be addressed with first aid rather than medical treatment, that injury is generally not a recordable claim, which directly protects your EMR and DART rate.

Who staffs the tele-triage program?

The tele-triage program is staffed by OCS occupational health providers who understand how workplace injuries interact with workers’ compensation, OSHA recordkeeping, and return-to-work protocols, not general telehealth staff operating outside an occupational health context.

Can tele-triage cover job sites outside Michigan?

OCS’s workplace injury tele-triage program provides 24/7 on-call injury care nationwide, not just for Michigan job sites. Wherever your job site is located, your team has real-time access to an OCS provider through virtual care, day or night.

Is tele-triage the only way to get care from OCS?

No. Tele-triage is one entry point into OCS’s injury care. Your team can also visit an OCS clinic in person for evaluation and treatment, whether or not tele-triage is involved first.